Voice Mail Instructions

ACCESS YOUR VOICEMAIL

From the phone subscribed to the service:

  1. Dial 503.792.1071.
  2. If prompted, enter your password and then #.

From a different phone:

  1. Dial 503.792.1071.
  2. Enter your 10-digit mailbox number.
  3. Enter your password and then #.

RECORD YOUR GREETING

  1. Access your voicemail box.
  2. Press 9 for the Mailbox Setup Menu.
  3. Press 1 for Greeting Options.
  4. Press 2 to record your greeting.
  5. Record your greeting and press #.

CHANGE YOUR PASSWORD

  1. Access your voicemail box.
  2. Press 9 for the Mailbox Setup Menu.
  3. Press 2 to change your password.
  4. Enter your new password and then press #.
  5. When prompted to verify the password, enter it again and press #.

RETRIEVE MESSAGES

  1. Access your voicemail box.
  2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement "You have X new messages and X saved messages."
  3. Press 1 to listen to new messages.
  4. Press 2 to listen to saved messages.

WHEN RETRIEVING MESSAGES, YOU CAN:

  • Press 1 – Play the message again
  • Press 2 – Save the message and play the next
  • Press 3 – Delete the message and play the next
  • Press 4 – Save the message as new
  • Press 5 – Reply to the message*
  • Press 6 – Forward the message to another mailbox*
  • Press 7 – Skip backward in the message
  • Press 8 – Pause the message
  • Press 9 – Skip forward in the message

Click here to download/print the Voicemail Guide.